| Client Relationship Management (CRM) |
| Mudra Communications Pvt. Ltd. |
| Industry |
Advertising & Media |
| Scope |
The project "Web-based Client Relationship Management" caters to the relationship between Mudra and its client base. It involved complete understanding of the business process and then developing a web-based system.
Features Include
- Online Meeting with clients.
- Discussion board
- Mails, Repository of advertisements
- Advertisement schedule monitoring
- Discussion Forum to allow the client and the company (Mudra) to interact with each other. Media schedule for a particular campaign are accessible to the clients.
- Site has utilities like the Discussion Forum, Collaboration Module (which allows the user to make presentations to the client and also chat with the client. It also has the facility to talk using VoIP). Also Net-Meeting features has been embedded.
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| Benefits |
The benefits of the software to the client are:
- Gained strategic and economic benefits associated with CRM by integrating their organizational capabilities structure, processes and skills into the integrated platform with the help of CRM technologies to become more customer-centric.
- Use of collaborative tools and discussion forum has lead to quality and disciplined discussion between the client and an ad agency.
- As a single, central hub for large numbers of people, the application significantly reduces the lines of communications between different parties, including major customers, increasing productivity and saving time.
- It acts as an intellectual repository and enables knowledge management.
|
| Duration |
4 Months |
| Teamsize |
3 |
| Technology Used |
Java, HTML/DHTML, Java Script, JSP, Tomcat, Oracle, Dreamweaver, Adobe Photoshop, FireWorks, Java / J2EE |
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| |
| Online Investment and Financial Advisory Portal |
| Leading Financial Advisor company in USA |
| Industry |
Finance & Insurance |
| Scope |
The Client is a privately held company positioned to be the leading online provider of unbiased investment advisor information in the United States. The products and services of Impartia have been designed to facilitate and enable the advisor search process and optimize the working relationships between advisors and investors.
The Portal gives the following feature to the user:
- Basic Advisor Search Service
- Expanded Advisor Search Service
- Detailed Registration and Credentials
- Performance tracking and analysis software and
- White paper posting.
It also integrates Pay Link payment software with the site for enabling the payment transactions.
The search results are mailed to the user in form of pdf file that is generated dynamically using active Pdf components. |
| Duration |
5 Months (Ongoing) |
| Teamsize |
4 |
| Technology Used |
VB, VB Script, Java Script, ASP, IIS 5.0, MS SQL Server, Adobe Photoshop |
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|
| Daybreak (trueBEACON Home Portal) |
| (Product) |
| Industry |
Services |
| Scope |
trueBEACON solution provides a ready to use Home Portal environment, using which anyone can control his/her home appliances. trueBEACON Home Portal is based on concept known as Residential Gateway services. Using truBEACON solution provides in-built web server, through which user can access and control the appliances connected on the home network. The solution is suitable for broadband Internet gateway. The initial version of trueBEACON provides services for Photo Manager and E-Mail Management. Using Photo Manager user can share photo albums with friends and relatives. Using E-Mail Reader user can manage his/her mails from anywhere in a secured way. The next release of trueBEACON intends to support services related to Media Player and File Explorer. |
| Benefits |
Users having broadband connectivity can utilize trueBEACON solutions for accessing standard services on anywhere-anytime basis. The future versions of trueBEACON also provide the support for controlling home appliances through its services. |
| Duration |
4 Months |
| Teamsize |
3 |
| Technology Used |
Java, VC++, XML, Servlets, Jetty, OSGI, J2EE, MAPI, MySQL, C/C++, Rational Rose , Kawa, NMAKE, ANT |
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